Return Policy

Our Return and Refund Policy is designed to ensure that your engagements with properties on our platform meet your expectations.

This policy covers all refundable payments made on our site, including security deposits, booking fees, and advance payments.

Refunds may be granted under conditions such as cancellations made within the allowed timeframe, misrepresentation of a listed property, or if a property becomes unavailable due to unforeseen circumstances.

To request a refund, please contact our support team at dechomesolutions@gmail.com providing details of your transaction and any relevant evidence to support your claim.

Refund requests must be submitted within 14 days from the transaction date and are processed within 14 business days.

Funds are returned using the original payment method unless otherwise arranged.

We reserve the right to modify this policy at any time, so please review it periodically.

Should you have any questions or concerns about this policy, do not hesitate to reach out to us at dechomesolutions@gmail.com